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Success Story

Harvey County Man Finds Resources...Again and Again

When a hard-working man could no longer keep his job because of a disease, he called 2-1-1 for possible resources and found help time and time again.

When Mike was an employee for a large Wichita company, he actively participated in the annual United Way campaign and spent some of his free time volunteering for various organizations. Mike was pleased to help out the community, never thinking it was him who would one day need the help.

Mike was diagnosed with Multiple Sclerosis in 1992, and by 2001 he was unable to continue his employment. He soon found himself alone and in need of a variety of help. While watching television, Mike saw a United Way 2-1-1 commercial and hoped it would be the help he needed.

Connected with the Resources

Calling at 11 p.m., Mike was surprised to talk live to a person instead of a machine. He needed rural transportation to take him to run his daily errands, and the United Way 2-1-1 call specialist referred him to the appropriate organizations. Later, when Mike needed low-cost dental services, he knew where to find his help.

“I was so impressed with their services the first time, I called 2-1-1 back again,” said Mike.

Once again, 2-1-1 led Mike to the assistance he needed for his dental work, as well as optometry services and even weatherization for his home.

“United Way was wonderful at finding the resources I needed without making me do a great amount of leg-work,” said Mike.

The 2-1-1 service is provided by United Way to connect people in need with available resources around their area. The call center is available 24 hours per day, 7 days per week.

“Everyone that I’ve spoken with at United Way has been fabulous,” said Mike. “It’s great talking to a person rather than a machine.”

Connecting Others

Mike encourages others in need to try calling 2-1-1.

“It was so nice and I’d recommend it to anybody that needed help,” said Mike. “They give me the resources and I make the phone calls.”

Mike never thought he would need to seek outside assistance, but United Way’s 2-1-1 service showed him that the process of getting the help he needs can be respectful and dignified.

“Don’t be too proud to ask for help. If you need help call 2-1-1,” said Mike. “They treat you with respect. You don’t lose your dignity asking for help from them.”

Article by Stacy Gramza

See column at right to find out more about how your support of United Way of the Plains is helping our community.

More Stories: click here.

About United Way’s 2-1-1

United Way’s 2-1-1 is an easy-to-remember toll-free telephone number that connects people with important community services and volunteer opportunities.

Call specialists have information on more than 2,000 programs from all over Kansas—including after-school programs, senior care, counseling, food pantries, job training and much more.

The service is available 24 hours per day, 7 days per week and all information is kept confidential.

United Way impacts issues that matter:

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See other programs funded in the above impact areas by clicking above.